Priced per document, not per surprise.

faq

Questions we'd ask too.

What counts as a document?

One extraction request: one URL fetched or one file uploaded. A 300-page PDF is still one document.

Which file formats are supported?

Apache Tika detects 1,683 media types and has a real parser behind 615 of them, checked against the exact build txtfetch runs (see txtfetch.com/formats/coverage). Supported formats include PDF, DOCX, PPTX, XLSX, ODF, HTML, EPUB, EML/MSG email, RTF, and plain-text families. Scanned documents and images go through OCR.

Do you keep my documents?

No. Documents are processed in memory and discarded when the response is returned. We store request metadata (timestamps, sizes, status) for metering. We never store content.

How do I get an API key?

Sign up at app.txtfetch.com. The free Hobby plan gets you a key instantly, no card required.

What happens if extraction fails?

You get an explicit error response with a machine-readable reason (unsupported format, encrypted file, fetch failure). It's never a silent empty string. Failed extractions don't count against your quota.

What happens when I hit a rate limit or my monthly quota?

You get a typed 429. It's rate_limited if you've exceeded your API key's per-minute request rate, or quota_exceeded if you've used up your plan's monthly document allowance. Both codes are disambiguated by error.code, and both carry a Retry-After header telling you exactly when to retry. Failed extractions never count against your monthly quota, only successful ones. Need a larger plan? Upgrade in your dashboard.